Business workspace enrollment

Build your catalog for the Poimne community

For small businesses, independent merchants, and vendors serving customers and other businesses. Start by adding your products, photos, prices, and available stock.

Business: 14-day trial, then $49/month

The Business package includes a 14-day trial followed by a $49 monthly subscription. Payment authorization is required at enrollment; cancel before the trial ends to avoid the first subscription charge.

Workspace applications and approved subscription enrollment are open. Regular community membership remains free. Workspace access requires verified organization details and an eligible enrollment.

Sales fees are separate from catalog setup. Confirm payment availability, processing charges, and any platform fees before accepting customer payments.

Get started in three steps

Create an account and choose Vendor / Merchant Account.
Read and accept the Marketplace Commerce Policy, then confirm your email if prompted.
Submit your organization application. After Administration approval, authorize billing to open your workspace and begin the trial.

Create community account Open vendor dashboard

What to expect

Receiving customer payments requires separate Stripe recipient onboarding and payment-flow approval. Workspace enrollment alone does not activate sales.

Set up your organization’s payment account

Catalog tools include product photos, categories, pricing, and stock fields. A generative AI assistant is not included.

Eligible businesses and vendors may arrange shipping for their own sales. Regular community members exchange physical goods through in-person pickup; permitted digital materials may be delivered electronically. Buying from a vendor does not grant a buyer permission to offer shipping.

Shipping is arranged independently by the seller and its chosen carrier. Poimne is not affiliated with vendor shipping operations and does not act as the carrier, shipping agent, insurer, or fulfillment provider. Sellers are responsible for packaging, shipping charges, dispatch, tracking, delivery communications, returns, and legally required refunds. To the extent permitted by law, Poimne does not accept responsibility for seller-arranged shipping, including delays, loss, damage, or non-delivery. Nothing in this policy excludes obligations or consumer rights that cannot lawfully be excluded.

Before purchase, eligible sellers must disclose shipping charges, dispatch estimates, delivery terms, and return/refund policies and comply with applicable law. Shipping permission does not authorize use of a pickup-only order or pickup PIN as proof of shipment or delivery. Use an appropriate shipping order flow; if one is unavailable, do not collect payment for shipping through the pickup flow. Payment disputes and refunds remain subject to applicable law and payment-provider rules.

Catalog access does not guarantee sales, customer reach, placement in customer workspaces, or a payout schedule. Payment services require their own setup and eligibility checks.

Compare workspace plans

B2B payments, refunds and vendor responsibility

Policy version: October 7, 2026. Applies to business, vendor and church B2B sales.

Payments and shipping

B2B purchases from businesses, vendors, and churches must be paid through Poimne checkout when available. All B2B sellers, including churches, pay Poimne a platform fee of 3% of the item subtotal, excluding shipping and taxes, plus the actual Stripe processing fees. Buyers pay the listed item price, disclosed shipping, and applicable taxes; these seller fees are not added again to the buyer total. Sellers must not redirect these purchases to off-platform payment. Shipping and physical returns are arranged directly between buyer and seller; Poimne is not the carrier or fulfillment provider. If checkout is unavailable, do not accept an order or payment through an alternative Poimne flow.

Refund requests

Report B2B return and refund requests through Poimne support, quoting the order reference. The seller coordinates the physical return with the buyer. Approved refunds must be processed through the original platform payment method. This does not limit a buyer’s statutory rights or ability to contact their bank. A support request or seller promise is not confirmation that a refund has been processed.

Refund costs and platform fees

The seller is responsible for documented original processing fees retained by Stripe and applicable dispute costs attributable to the seller’s transaction, subject to applicable law and payment-provider rules. Poimne returns its platform fee on a full refund and returns the proportional platform fee on a partial refund. These costs must not automatically reduce a buyer’s approved refund. No additional punitive fine is imposed. Platform-caused errors and incorrectly assigned costs must be reviewed and corrected.

Repeated chargebacks and selling restrictions

Documented unrecovered seller costs pause new B2B orders until resolved. Three confirmed lost chargebacks with a processing or dispute fee loss in a rolling 90-day period trigger a selling restriction and administrative review. Ordinary refunds and pending or won disputes do not count toward that threshold. Poimne may restrict or suspend B2B selling for repeated failures, fraud, or attempts to evade restrictions, based on a documented review of volume, circumstances, and corrective action. Restrictions do not remove access to existing order records, support, or refund obligations.

Notice, correction, and reinstatement

Vendors can view recorded cases, outstanding costs, and selling restrictions in their B2B payment responsibility page. Contact Poimne support with the case reference to dispute an error or request reinstatement. Poimne Administration records the reason for each decision. Restoration requires resolving outstanding costs and review of repeat incidents; payment alone does not automatically reverse an administrative suspension. New qualifying incidents can trigger another review.

Scope and availability

These B2B rules do not change free general-member cash marketplace listings or separate paid advertisement placement fees. Payment collection, fee recovery, refunds, and dispute automation are not yet enabled for B2B sales. The policy does not guarantee recovery of vendor debts or eliminate Poimne’s obligations to Stripe or buyers. Seller acceptance and verified payment integration are required before paid B2B selling launches.

Need help getting started? Contact Poimne.